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Evolving from today's multiple devices and applications, Unified Communications offers a single seamless desktop computer interface for both telephony and IT tools. It's what makes life easier for workers challenged with too many separate communication components in the workplace.

BroadSoft and Microsoft have joined forces to introduce Hosted Unified Communications solutions that integrate business applications with critical business functions. Together, BroadSoft® and Microsoft® combine the proven carrier-grade power of BroadWorks® with the widely recognized Microsoft business software providing a superior Unified Communications for virtually any business.

These new solutions allow:

  • Service Providers to deliver a high-margin, high-ARPU market offering to any type of business, while earning a larger percentage of the business communications market spend.
  • SMBs and Enterprises to reap the immediate productivity and economic benefits of combining the power of Unified Communications, Web 2.0 technology and Software as a Service (SaaS) business strategy.
  • SMBs and Enterprises to focus on their core business, rather than spending time, money and resources to manage complex communications infrastructure.

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Benefits

BroadSoft and Microsoft have integrated their industry leading products to offer a superior Unified Communications solution for delivering immediate productivity improvements for office employees, office administrators and CIO/IT organizations.

  • Work Anywhere - With BroadWorks Anywhere, one number rings all of your devices; and you can one-click to move calls from one phone to another. In addition, you never miss a call and always use the device that you want to use.
  • Business Calling Seamlessly Integrated with IM&P & Email - Employees have improved visibility to their colleagues and can choose the communication method that's best for them. Your Office Communicator presence status will auto-set to "On the Phone" when you make and receive calls, and you can "click to call" or "click to conference" from within your Office Communicator instant messaging client.
  • Multimedia Collaboration and Conferencing - Employees can single-click to share documents, collaborate in real time and share workgroups and worksites, while integrating this with voice and video calling.
  • Unified Messaging/One Mailbox - Tired of multiple mailboxes for your office phone and mobile? In the joint solution, endusers get all their messages - voice, video, mail and fax - easily organized in their Microsoft Outlook inbox.
  • Enabled Unified Business Processes - It's also important to remember that the benefits of Unified Communications aren't just for end-users. This joint solution benefits office administrators and CIO organizations with productivity enhancements, such as using Web 2.0 capabilities to integrate into sales, support or administrative business productivity and work efficiency. By using Web Services interfaces or downloading one of the many "plug-ins" available from the BroadSoft Xtended Marketplace.

 


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